You may register now to use WinFlex Web, but will not be able to produce illustrations without approval from at least one participating carrier. After you complete the Registration information you will be able to request access from participating carriers. You will be emailed a confirmation when each carrier approves you to access their products. For a list of participating carriers see your profile page.

Once you have logged into WinFlex Web, you can request access to additional companies through the Profile page. See Help for more information. If you would like to see more companies offer their products in WinFlex Web, let them know! Use the |Add Companies| section on the Profile page.

You may request your password by going to http://www.winflexweb.com and clicking on the "Forgot your password?" link. Your password will be emailed to you.

You may request your username by sending an email to Support.Winflex@Zinnia.com with your first name, last name, and email address. Please indicate in the email that you're requesting your username.

WinFlex Web is available to all WinFlex carriers. As the participating WinFlex carriers complete their approval for WinFlex Web, you will be notified of availability. If you would like to see more companies offer their products in WinFlex Web, let them know! See Help on how to notify a carrier of your interest. You can contact the carriers directly for a report on their progress. Visit your profile page for more info.

It is a very quick process getting set up on WinFlex Web. You may also want to upload your agent list from the WinFlex desktop system. See Help for more info.

Adobe Reader is approximately 8.6 meg in size. We have found that the average download time over a 56K modem is 30 minutes to download and install Adobe Reader. For those of you using a faster connection such as DSL, Cable Modem, or a T1 line, you will see a significantly shorter amount of time to download the plug-in (approximately 4 minutes). Click here to download the latest Adobe Reader.

Yes, you can upload your existing WinFlex agents for use under WinFlex Web. See Help for more info.

No, only a single copy of WinFlex Web can be running at one time on a computer.

No, your WinFlex Web connection has a 30-minute inactivity timer on it. If you do not make any changes or use WinFlex Web for 30 minutes, the server will disconnect you. You will first be notified that you are about to be disconnected.

No, your browser does not have any knowledge about what WinFlex Web is operating or showing on the screen. All illustrations and other WinFlex Web output should be printed using the Adobe Acrobat Viewer print button.

Popup blockers can prevent you from viewing WinFlex Web reports. Turn off blockers, or add www.winflexweb.com to the blocker's trusted site list.Learn More.

Yes, to view our Privacy Policy , please click here.

By using the system, you agree to our Terms of Use. Click the following link to view our Terms of Use.

Regular maintenance updates on WinFlex Web will be performed weekly on Thursdays at Midnight Eastern time. The update is scheduled for 5 minutes at that time. Please make sure you save your data and are logged out of WinFlex Web prior to midnight on Thursdays. Carrier updates occur as needed.

When using WinFlex Web, you will automatically be accessing the latest and greatest releases of the WinFlex Web base system as well as each of the carriers you have access to.

Yes, you can upload your existing WinFlex cases file for use under WinFlex Web. See Help for more info.

No, currently you can only upload one case file at a time.

Yes, you can download cases you create in WinFlex Web for use under WinFlex desktop.

Case files that you create or upload for use in WinFlex Web are stored on the WinFlex Web server. These case files are available only to you and users with whom you choose to share them.

In WinFlex Web a Group is used to share work like Cases and Agents. Using Groups can save you time by entering Agent information one time and sharing with the Group. In a call center or office, sharing cases within a Group allows you to answer anyone's calls about cases.

WinFlex Web users who have a need to share Cases and/or Agents should create a Group and add the cases and agents that are needed.

Using a naming convention for cases that allows other people to find your work is recommended. You may want to use the Client's first and last name in the case name to help you locate a case in a list.

Brokers cannot be associated with groups. Agents, however, can be assigned to groups. If a set of Agent information has a broker selected, the Broker association will be removed if the set of Agent information is assigned to a group.

Our Tech support page defines how to receive help on using WinFlex Web. Many items are documented in our Knowledge Base.